Privacy Policy

1. Who we are

mmios.dev is a web design and development studio operated by Manuel Moreno, based in New Zealand. This policy explains how we collect, use, and protect your personal information in accordance with the New Zealand Privacy Act 2020.

2. What we collect

We only collect information you actively provide to us:

• Name and email address (via contact form)
• Business name and project details (via contact form)
• Chat messages sent through the AI assistant widget
• Basic usage data such as pages visited and time on site (via analytics)

We do not collect payment information directly — payments are handled by third-party providers with their own security standards.

3. How we use it

We use your information to:

• Respond to your enquiries and project requests
• Communicate about ongoing projects
• Improve our website and services
• Send project-related updates (not marketing, unless you opt in)

We will never sell your personal information to third parties, or use it for purposes unrelated to our services.

4. Third-party services

We use trusted third-party services to run this site. Each has its own privacy policy:

5. Cookies

We use minimal cookies — only those necessary to run the site and understand basic usage (e.g. pages visited). We do not use advertising or tracking cookies.

You can disable cookies in your browser settings, though some parts of the site may not function as intended.

6. Data retention

We retain contact form submissions and project communications for up to 3 years, in case they're relevant to future work or disputes. After that, they're deleted. You can request earlier deletion at any time.

7. Your rights

Under the New Zealand Privacy Act 2020, you have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Complain to the Privacy Commissioner if you believe we've breached the Act

To exercise any of these rights, email us at hello@mmios.dev and we'll respond within 20 working days.

8. Changes to this policy

We may update this policy from time to time. The date at the top of this page shows when it was last revised. Continued use of the site after changes means you accept the updated policy.

9. Contact

Questions or concerns? Get in touch at hello@mmios.dev